Frequently Asked Pre-sale Questions

These are the most common questions asked by dealers before joining the Dot Com Program. If there's a question you have that's not covered here, by all means let us know! Current Dot Com Dealers looking for FAQs about their Editor, Site, E-Mail or other support issue will find them in the Support FAQ inside the Support Center accessible here or from any Support Center icon on most pages (to the left, under the main menu). Also current Dot Com Dealers who have not yet converted, we have a special FAQ for you.

  • After I order my new GenII site, how long does it take before I get it? -- Current turn around time for the new Gen II sites is under 24 hours.
  • What's the catch with the Free Domain Name? Do we actually own our own name, or do you own it? There's no catch, we feel strongly that each dealer owning their own domain name is vital to the success of their web site, so we package Domain Name Registration fees that we have to pay for your name into your total package price. Yes, you own your domain name. If you decide to leave the Scag Dealer Dot Com program, we'll stop paying for it, but will transfer full control of the domain to you so that you can do what you want with it.
  • How do I choose a domain name? In the order form there is a link to make sure your requested domain name is available, you can also click here to check . Remember only letters, numbers, and the hyphen sign are valid characters in the domain name, spaces are not allowed.
  • Who do I pay for this program? Do I pay Scag? No, Scag lets you deal directly with DreamFire Studios to keep the cost down and make sure the program is as affordable as possible. Scag Power Equipment doesn't make a dime on this program, their only interest is making sure you have the tools to succeed with your business, and the Internet is a vital tool. The benefit that Scag gains is that they succeed on the whole, when you succeed.
  • Can I promote other brands of equipment, or is this just for promoting our Scag line? Unlike many Dealer Programs out there, we want you to understand, this is your web site. If you want to use all 20 of your generic pages to promote another brand, that's your business. If you want to devote your entire site to promoting Charlie Brown for President, that's your business. Our goal is to help your business succeed through the internet, and you know better than anyone else what it's going to take, and what you need to promote to make your company a success on-line.
  • What if I already own a domain name? You have two choices, you can take advantage of our Free Domain Name and just get a new domain name for your new Gen II site, or you can move your existing domain to our program. If you choose to move an existing domain name, we'll include special instructions with your Confirmation Letter that we e-mail at the time of your order.
  • What if I already have a web site and want to use this program instead? No problem, just sign up for your new Gen II site, whether it's with a new domain or the same domain that you're using now, and when your site is up and ready, we'll help you move your domain name to the new site if needed. At that time, you can cancel your old site. If you have a current site with custom content on it, we can even help you move the text from your old site to your new one, just look for the Auto Build option at the end of the Order form (Auto Build is complimentary on the Turf Tiger Package).
  • Can I order a web site without a credit card? Absolutely. At the end of your order form, you can choose to have us email you an invoice that you can pay by Credit Card online through our Secure 128-bit Encrypted Server, or you can mail in a check. There's even an option to have us call you to take payment information over the phone.
  • Are there any hidden fees? Will my fees ever go up? No, no hidden fees and no, your fees will never go up. Each package carries it's own Annual Fee which covers domain name registration fees, web hosting, bandwidth, support, web storage, email processing, database maintenance, and everything else associated with your Internet Presence. If you never upgrade your package, your price will never go up.
  • I'm not an Authorized Scag Power Equipment Dealer, can I still use this program? No. This program is exclusively for Authorized Dealers, and the web site templates as well as the structure of the entire program has been developed specifically for Scag Dealers. If you lose your Authorized Dealer status while a member of the Dot Com Program, we will work with you in developing a non-Scag licensed web design so that you can keep your Internet Presence, but you will no longer be able to use your current web design template unless it's a Custom Design. If you're not now an Authorized Scag Dealer but want to have a template driven web site that you can edit yourself, similar to the Gen II Program web site, you can contact DreamFire Studios directly, be warned however, that the price will be significantly higher than the discounted prices listed here for Authorized Dealers.
  • How big can my site be? How big do you want it? We don't put any limits on you at all. Each page on your site can be as big as you like with as much text as you can put in there. There's no bandwidth or storage restrictions placed on your site at all, so you can keep adding pages and pictures 'til your heart's content. When you need more pages, you can just upgrade your package to the next level. If the top level Package still doesn't have enough pages, we'll give you more. If you need custom pages designed, like a Service Request Form, Parts Inquiry Form, or anything else, we can easily and affordably add custom pages to your site any time. The important thing is, you're never limited by this program, we will make sure that your site grows with you.

What's next? Check out the different package levels, see the new designs, or check out the new Editor!